By accessing or using the services of Al Janna, you agree to be bound by the terms outlined below.
These apply to all logistics services offered, including transportation, warehousing, and delivery.
Service Usage
Clients must ensure that all goods are properly packaged and documented before shipment. We reserve the right to reject goods that are prohibited or improperly declared.
Delivery & Liability
While we aim for timely delivery, we are not liable for delays caused by unforeseen events. Our liability for loss or damage is limited and does not exceed the declared value or applicable legal limits.
Claims & Insurance
All claims must be submitted in writing within 7 days of delivery. Insurance is available upon written request and will be charged separately.
Payment Terms
Payments must be made within [X] days of invoicing. Late payments may incur additional fees or service suspension.
Changes to Services:
We may update our services, pricing, or terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
Information Collection
We may collect personal details such as name, phone number, email, address, and payment details when you register, book services, or contact us.
Use of Data
Your information is used to process orders, improve services, respond to inquiries, and communicate important service updates.
Al Janna is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Data Sharing
We do not sell or rent your data. Information may be shared with trusted partners only to the extent necessary for logistics, payment processing, or legal compliance.
Security Measures
We implement industry-standard safeguards to protect your data from unauthorized access, misuse, or disclosure.
Cookies & Tracking
Our website may use cookies to enhance user experience and track website performance. You can modify your browser settings to manage cookies.
Your Rights
You may request to access, update, or delete your personal data at any time by contacting us.
Policy Updates
This Privacy Policy may be updated periodically. We recommend reviewing this page regularly to stay informed.